This policy explains the way we collect and use the personal information that we collect from you in the course of providing Products and Services to you. We will protect and maintain your privacy in accordance with this policy. This policy forms part of and shall be read together with all other terms and conditions applicable to The Forest Adventures Service that you use.
If we make any changes to this policy, we will notify you by posting the changes on www.theforestadventures.com. If you continue to use the Services after such posting, you will be regarded as having agreed to those changes. If you do not agree to such changes, you may terminate your relavant Services contract with us.
In this policy:-
The meaning of general words is not limited by specific examples introduced by "including or "for example" or "such as" or similar expressions.
"personal information" means any information in our possession or control that relates directly or indirectly to you (or any other individual) to the extent that you (or the other individual) are identified or identifiable from that information or from that and other information in our possession;
"process" includes the handling of personal information such as collecting, recording, storing, using and disclosing.
"Services" means any service or products offered by CliQers Sdn Bhd (trading as The Forest Adventures, Reg Co. number 1041202-V);
"Our Websites" means The Forest Adventures Website and any other Websites or portals that we own or operate.
By providing your personal information or obtaining the Services or by visiting or using Our Websites, you acknowledge and consent to your personal information being processed by us and disclosed to third parties according to this policy.
If you provide personal information about someone other than yourself (for example about your family members if you have acquired and is responsible for a Service that they will use). We rely on you to inform them that you are providing their personal information to us and to ensure they have consented to you giving us their information. By giving their personal information, you are regarded to have obtained their consent for disclosure of their personal information to us.
The personal information we collect include:-
Your personal information that we collect may be obligatory or voluntary. The information which are required in the registration form (marked with *) are examples of obligatory information that you need to provide to enable us to process your application and subsequently provide Services to you. Other obligatory information includes the information referred to above under "Types of personal information we collect". Such personal information is collected automatically and if you do not agree to provide such obligatory information we will not be able to provide the relevant Services or we may limit the provision of the relevant Services.
We generally do not require sensitive personal information about your for the provision of Service to you unless required by applicable laws. If you do not want sensitive personal inforamtion collected, please do not submit it. "sensitive personal information" includes any personal information as to the physical or mental health or condition, political opinions, religious beliefs or other beliefs of a similar nature, the commission or alleged commission of any offence.
Your personal information is collected through various methods and channels directly from you or from our own records of how you use our Services or from third parties, including:-
We process your personal information for purposes which are necessary or related to the provision of our Services including the following:-
in the course of providing you with our Services, your personal information may be disclosed to certain third parties that The Forest Adventures works with. Some examples of these third parties are:-
Your right to access or update/correct your personal information or withdraw your consent
If your are an individual:-
|: Customer Relation Manager
|: +603 6203 7733
|: +603 6203 0787
|: L-5-10, Solaris Mont Kiara, No 2. Jalan Solaris, 50480 Kuala Lumpur, Malaysia.
If you request for access to the personal information, we will endeavour to revert with your request within fourteen (14) days upon receipt of your request. We may charge a fee for fulfilling your request. Please be aware that if you withdraw your consent, we may not be able to provide you with the Services you want and this may lead to termination of any contract that we have with you for such Services.
There are some exceptions by law where we may refuse your request for access or correction of personal information. We will notify you accordingly in such an event.
You are responsible for providing accurate and complete information to us about yourself and any other person whose personal information you provide us and for updating this personal information as and when it becomes incorrect or out of date by contacting us.
We may need to transfer your personal information to a place outside Malaysia if our suppliers or service providers involved in any part of our provision of Services to you are located outside of Malaysia or if you use the Services while visiting countries outside Malaysia. We will take resonable precautions to ensure that any such suppliers or service providers are contractually bound not to use your personal information for any reason other than to provide the Services.